At Keith Trails, we strive to ensure your complete satisfaction with your travel accessories, camping gear, fishing gear, hiking gear, and tech purchases. Please read our policy carefully:
Returns
- We accept returns only if the product is damaged, defective, or incorrect.
- To request a return, please contact us at [email protected] within 7 days of receiving your order.
- The product must be in its original packaging and condition.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7–10 business days.
- Refunds are issued via cash on delivery adjustments for future orders or as agreed with the customer.
Non-Returnable Items
- Items that are not damaged or defective
- Products used or altered after delivery
Contact
For any questions regarding returns or refunds, please contact us at [email protected].